Why this website?
«After 25 years of experience in alternative dispute resolution and litigation, one simple observation motivated me to create this website: "Those involved in a dispute often do not know whom to turn to—given the more than 20 types of potential parties involved—nor do they realize that the amicable route is fast, effective, free, confidential, and easy to implement.". »
The website publisher
How do I use this site?
For the amicable steps (1 through 5) of the process, you can either follow the steps (top button) or use shortcuts (other buttons).
For the litigation steps (6 through 8), you will need to follow the suggested procedure (top button).
Warning: Warning: Votre-Litige provides general information only. The site does not offer personalized legal advice. Users remain solely responsible for any actions they take. Use of the site constitutes acceptance of this limitation of liability. The process outlined here covers only the initial court level, as the majority of disputes involve amounts under €5,000 and are not subject to appeal. Attention : Merely referring a matter to a conciliator or mediator does not necessarily suspend the limitation period. If that period is nearing its expiry, it is advisable to verify immediately whether an act capable of interrupting or suspending the period can be performed.
In France in 2025, in orders of magnitude:
1/3
In civil matters, attempts at out-of-court settlements in France in 2024 accounted for only 1/3 new civil proceedings
60
When faced with a legal problem, nearly 60% Many French people first conduct a search using a digital channel (search engine, artificial intelligence)
25
Experience in 25 years old the website publisher’s expertise in both amicable and litigious dispute resolution (consumer mediator, former conciliator, and court-appointed expert)…
5 areas, one approach
Whatever your dispute, a single point of entry
🏡 Consumption
Refund. Appeal. Claim. Formal notice. Internet purchase. Legal guarantee of conformity. Hidden defect. Right of withdrawal. Customer service does not respond. Order never received. Lost package…
🏡 Neighborhood
Noise nuisance, olfactory nuisance, odor, tree, pruning, property line, boundary marking, fence, party wall, party-wall ownership, easement, right of way, encroachment.
🏠 Family
Inheritance. Disagreement. Distribution. Joint ownership. Alimony. Child custody. Visitation rights. Divorce. Parental authority. Shared residence…
🏛️ AdministrativeCity hall. Challenging a decision. Administrative appeal, internal appeal, hierarchical appeal. Administrative complaint. File rejection. Vehicle registration document. Driver's license. CAF. CPAM. Taxes. France Travail...
👮 Infractions
Complaint. Police log. Frauds and scams. Thefts. Violence. Harassment. Insults. Defamation. Breach of trust. Forgery. Identity theft...